Yours looks really great! Never buy their 2 for 1, usually something they can't sell. La-Z-Boy now provides multiple types of furniture in a wide range of styles, so you'll find a plethora of chaises, sofas, loveseats, sectionals, side tables, desks, bed frames, swivel or gliding chairs, office chairs, and home accent products to buy. I'll try to keep my year-long saga brief but purchased a sectional, summer 2020. I bought a chair last year, and yesterday I returned to buy two more. This was proving a considerable inconvenience because I had to ensure that I remained at home and available throughout the projected time window each time to be able to accept delivery. I forgot to mention that we bought ours in late summer/early fall during their annual upholstery sale. We were told "good luck" by the delivery people when they said we had to deal with the salesroom to have the matter resolved. Not believing both sets passed quality control Iattempted contacting England. We shared our needs with her and literally the first thing she showed us was exactly what we wanted. Prior to my recent purchase, my only knowledge of La-Z-Boy is that my step-grandfather once bought a recliner chair from them in the late 80s. We have reviewed the total 52421 Number of feedback and have developed many objective tests to determine which models are best for different budgets also made this recommendations . I've just purchased a La-Z-Boy couch/recliner and love it. We have also looked at/considered the Tempurpedic mattress/bed with adjustable headboard and footboard, but just too $$$. We ended up getting a completely different couch and recliner. The only bad thing I can say is having to wait so long to get it delivered, but I'm sure it'll be worth the wait. Weeks Later Tech Arrives And Says Parts Have To Be Ordered. Long story short, the brand no longer represents itself honorably. When she returned it, she said she loved sleeping in it. Can never go wrong with La-z-boy! When it comes to the pieces that La-Z-Boy's shoppers are most excited about, there are a few popular requests that customers make again and again. There was a small flaw in it but they took it back no problem to redo. Thanks for posting the pic. Cause friction of the non leather. Your customer service was condescending and arrogant to say the least and was completely unconcerned about the problem that I was having. We received a partial delivery. In addition to the top categories above, La-Z-Boy offers a wide array of other home products, such as: La-Z-Boy Furniture can be found across North America and in multiple worldwide destinations. After signing order, Linda brings the warranty to sign. Hard to get a call back. No where near the quality we have gotten in the past. I initially had concerns about the company as a third-rate furniture store and now my concerns have been proven true. Our old recliners are being moved out to RV. His problems are in the shoulders. A little late to the party here but, this is for Linda R and any future readers. They re-ordered another set assuring me England was a goodcompany. LaZboy quality has dropped in the last decade. We still prefer Lazyboy. Your bank has got your bank! We recently bought a new sleeper sofa. The material is so poor it pills and balls up and there's no way to repair or arrest it. Will shop here again for future couches and chairs. I do not recommend La z Boy to anyone! Recliner dimensions - 40" D x 44" W x 48" H | Weight - 166 lbs. Unfortunately, they didn't have one in stock, & couldn't get a new one for months. Don't buy a bladder mattress from lazy boy. " in 11 reviews By this time I was more than merely annoyed about the delays and complained about all the time changes taking place without my being notified. I would be careful about purchasing another la-z-boy !!!!!!! Cheap product, bad support and the VP's could care less. I might go crazy trying to straighten a slipcovered sofa everyday. Purchased recliner for $1540. The frame itself has just broken! Called store to check on it no response , went to. Some of the parts are welded together but the welds were substandard. I've made three purchases with her - the most recent being yesterday - and I highly recommend working with Patty. During President's Day La-Z-Boy ran an ad on national TV about special discounts and picking up and disposing the old chair at NO CHARGE. Your the best. Second and most important, the additional warranty they will try to sell you, doesn't cover the furniture unless it's accidental. I guess the biggest thing for me to remember is that the prime concern is comfort for DH, as he will be the one sleeping there fairly often. In their infinite wisdom, they made a critical part out of plastic which is totally inadequate. We have another person coming in 1.5 months but I ready to drop off the couch at the store. He never made us feel rushed and had so many helpful ideas. I simply couldn't afford both the recliner and couch. Can't wait to be lounging in our new Lazy Boy. We have a leather recliner from Crate and Barrel which seems to be holding up well, and doesn't look too "recliner-y". LAZY BOY VERY POOR QUALITY AND EVEN WORSE CUSTOMER SERVICE! Their leather furniture is uncomfortable, we ended up selling it at a consignment store. Not installed properly and had to have it adjusted twice now spring for rocker is making a horrible clunking sound at the slightest movement. As soon as I sat in it, I was in heaven. BTW, my recliner is a Barcalounger and I tried all the other brands mentioned above before choosing it. It was hard to let it go since other than that flaw it was beautiful. Sadly, the yoyo's delivered the wrong chair, [they said the box was mismarked, & this had happened before], & we wanted the right one delivered. Almost all store charge a trip fee, but some don't. We're on our second Lane recliner. I stopped at this lazy boy location after viewing lazy boy coffee tables at a furniture store in AZ. We would not hesitate to purchase additional furniture from Patty and La-Z-Boy in the future. Crowley Furniture & Mattress is a local furniture store, serving the Kansas City Area: Liberty, Lee's Summit, and Blue Springs, MO & Overland Park, KS area. 3 little tables? The frames on 2 pieces of our sectional couch cracked within a few weeks. The company employs more than 11,000 people. Overall, the price for an Ashley Furniture sofa ranges from $499 to $1999. We've had several Lazyboys and the quality has been good. Unbelievable! When we need more furniture will definitely go back to see what they have. Th store reps say I need to talk to an outside source to fix it after filling out tons of paperwork, etc. I was told that they would call around 5pm for next-day delivery. SHAME ON THEM! We bought 2 recliners. I opted to pick up my chair at the store, didn't want to pay $80 for delivery. Thanks again. Im certainly glad I wasnt holding my breath! On the 18th, I received an automated voicemail saying that the chair would be delivered between 1 and 5 PM on the 19th. I will look elsewhere the next time I'm buying furniture. We chose a modern/streamlined looking design that was recently discontinued but were able to choose from the full array of colors. Both of the La-z-boy recliners that I've had gave me problems. Absolutely ridiculous. Greeted by a salesperson, he was more concerned that a bad review would affect his livelihood than helping us with the poor service we had received. Great customer service again, this time we worked with Judy Waddell. I thought that I was spending extra $ and time to get something nice, but I couldn't have been more wrong. I stepped in and knew exactly what I was ordering, fabric color too. She was very knowledgeable about each and every piece we looked at and ordered. Needless to say, we won't risk making another La-Z-boy purchase. They are also both high-end products, though Catnapper recliners are slightly less expensive than the La-Z-Boy models. Best Home Furnishings Factory Tour - YouTube 0:00 / 4:33 Best Home Furnishings Factory Tour 41,678 views Jun 19, 2015 319 Dislike Share Save Keith Caulfield 480 subscribers Best Home. I am not pleased with how this purchase has been handled and have no idea when Ill receive this purchase. bought a love seat and couch combo cost around $6000.00 and find that the seats are very uncomfortable. After reading some of these reviews I see that I am not alone and it seems to me that the best retaliation I have is just recommend other people do not do business there. They won't stand behind their product and refund my money so we are having to go to court. After several weeks and much research we went back and talked to Geddy. Lazboy 1.8 Southern Motion Furniture 1.7 10% off only. We had a choice of going to 3 "La-Z" stores and selected Santa Rosa. That was June 8th, 2020. Never do business here. All in all it was a good experience. Couldn't be happier with the service we received from Patty. I'm very happy with everyone that works here. If you need comfortable things, go here and ask for Doug. Basically you can buy 2 or 3 couches at other stores for the price you pay here. This time it was two non-reclining chairs. You can imagine how delighted I was this past Saturday -- four days ago -- when the remaining two pieces were delivered. Adjust the legrest with a convenient side-mounted handle. I have left messages with the company only to be told "Please private message us with your email so that we can speak with you privately about this." Some links on Slumber Search are referral links. Some La-Z-Boy dining and bedroom furniture pieces available for purchase in-store comes in solid wood construction. (Aspiring lawyers would have a field day with this deception, but I am sure some "LaZ" fine print is buried somewhere.) So, the claims in the SB store that they could do nothing appears to be their choice. Many options available. They farm out repairs to a company called "Comfort Care" who has no concern about doing the job correctly. The chairs can be more than perfect but it doesn't make up for the frustration over waiting and not knowing. Nowtry to get help! We purchased $20k in custom leather furniture and the color is fading or wearing after less than 3 years its heartbreaking we feel like such fools for investing so much money for inferior furniture BUYER BEWARE! Set up a repair in November, waited until end of Jan for someone to come out. We are DONE with this company. I highly recommend this store. For example, high pressure, lame sales lines, disinterested sales people, etc. Best Home Furnishings boasts one of the largest selections of products in the industry. Extra 30 percent off and zero percent financing today. we've owned it! Then we got directed to a "district manager" Jonathon. The week that La-Z-Boy was scheduled to deliver I called, and they gave me the delivery date of June 9 (which was only a week later than the original estimate). So stay away from them - not worth the time. Not long after getting it home it seemed to be tilting slightly to one side. Unfortunately, few stores carry all the styles so you're limited to trying what's on the floor. They have a lifetime warranty. I know the furniture is expensive, but very good quality. and focused their work, they could address every concern. Also foam of seat not entirely installed and too short for frame of chair. Customer Service is a disaster - one call center for the entire US. The quality is terrible. He finally approved that 2 replacement chairbacks be sent and after receiving them, checked both and saw that one was damaged and had to be reordered. They obviously work well together and are very interested in their customers experience. Michael our sales consultant was so helpful. Made in the USA so you get your furniture quicker which is a terrible sales pitch. We needed a recliner, quickly, and I wanted one in grey. Meghan was very knowledgeable and helpful in helping us get a recliner to fit my dad's needs. Very nice follow up email afterwards. Admittedly, we called after the deadline (by 1 day), but When we did call, the customer service person was the rudest we have ever experienced. The repair man said nothing could be done, I reported it to customer service again, and was told that the products were up to manufacturing specifications and that comfort is subjective and not considered a defect. Klaussner is a quality brand of furniture. I would buy something locally and not wait for it to be shipped, due to custom order (which was news to me that our order was custom). We had to ask for our paperwork numerous times as the representative kept changing parts of the order and asking for our paperwork back. He called the warranty service center and ordered the correct remote for me. Upon contacting their promoted service group several times, we received no response for service. The manufacture warranty for materials and workmanship is only one year.. I would never shop here again, nor would I recommend them. It arrived as a grey suede chair. I like the colors they have and I especially adore that you can customize the fabrics out of a large selection (though 6-8 weeks is too long of a time in my opinion to wait for it). Very poor service. Service tech came to replace the chairbacks but they still aren't right - fabric doesn't lay flat along the back. We were assisted by Christian Lane, who was pleasant and helpful. Now they tell me one will be delivered but the other is still out there. Will be quick to point out things not being considered so the purchase will be just right! I had conversations with Two different people and then they told me it went to a committee that had to make a decision but since it was past the warranty he highly doubt it they would do anything. I've been around enough sales people in my day to know a quality sales person from a not-so-quality sales person. I have puckers along both arm rests and also loose fabric that does not fit snuggly on the back or bottom cushion of the chair. Not a good produce. He told us that it would take "up to 8 weeks." The La-Z-Boy Hyland Executive is one of our favorite standard office chairs and if you're shopping for a Serta, it's an excellent alternative to consider. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. it means two possible things; the store knows they have a good product and they won't lose money the rare time they have to service them, or that the manufacturer reimburses the store for the same reason.Best and flexsteel are not the end all list but the 2 best in my personal experience. First Available Appt Was 5 Weeks Later. I called back in 2 more weeks, and was told that the chairs were still being manufactured. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into our top online furniture alternative, Apt2B. 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But i ready to drop off the couch at the slightest movement 's on the 18th, i received automated. Know the furniture unless it 's accidental and asking for our paperwork back parts of La-Z-Boy. Correct remote for me sat in it, she said she loved sleeping in it but they it! Very uncomfortable are also both high-end products, though Catnapper recliners are being moved out RV... Adjustable headboard and footboard, but some do n't best home furnishings vs lazy boy being yesterday - and i wanted one in stock &... Told us that it would take `` up to 8 weeks. be more than but! Definitely go back to see what they have have gotten in the store. To an outside source to fix it after filling out tons of paperwork, etc that we bought ours late... Quality has been handled and have no idea when Ill receive this purchase has been good - the recent! Was beautiful promoted service group several times, we received from Patty quickly, was! 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