If you receive a refund, the cost of return shipping will be deducted from your refund. The battery is on when the power button is illuminated. Please do not ask us to claim less than the actual purchase amount. To receive a refund or credit, items must be returned within 10 days of original shipment date. The warranty becomes valid on the day the owner makes a purchase at one of the distributors or retailers licensed by Revolve: In case of damage that occurs under normal use in accordance with the users manual and that is identified as a defect of quality while the warranty is still valid, Revolve is committed to provide complete warranty service through any of its licensed retailers. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. If any battery should become faulty within the specified warranty period, we will replace that battery free of charge. Limited WarrantyELECTRIC WHEELS products are warranted to the original retail purchaser, when purchased directly from an authorized ELECTRIC WHEELS reseller, to be complete and free from defects in materials and workmanship in the frame and components, except for tires and inner tubes and batteries, for a period of: All electric scooters: 30 days from the date of purchase, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase. The battery is sealed and cannot be opened or fixed. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . After the 24thmonth, Battery replacement will be for full retail amount. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. This only includes shipping, customs/duties fees are the responsibility of the customer. Improper maintenance, including follow-up maintenance, Damage or failed use due to accidents, misuse, neglect, or abuse. This battery comes with a 36 month warranty.*. The purchaser is responsible for the delivery to the authorizedrepair facility. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailingccare@allcomfg.comto obtain specific shipping charge quote for your order. FREE delivery Mar 6 - 8 . Haze Electric Bike Battery. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Below is a list of the models that can be sent to Canada: Summit 48V, Rubicon 48V, Sedona 48V, Catalina 48V Santa 48V, TrailMaker, TrailClimber, X-Cursion, Newport, Malibu, Alpine, Sierra, XB-504, Cabo Cruiser (500w). Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. Should your item arrive with damage that is a direct result of the assigned shipping carriers mishandling, we will replace those damaged parts free of charge under warranty as long as the damage is reported immediately after delivery and the necessary photos are provided (see below). Outside temperature, rider weight and wind to name a few. Shipping: Free Shipping on E-bikes & Scooters! It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty and provide a record of the serial number of your bike. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Discovery Battery, Defiant Battery, Electric Bike Parts by Jupiter Bike - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 GO FARTHER Double Your Distance. Jupiter Batteries JB12-050 Replacement Battery. Replacing batteries is easy and usually takes no tools. Most all orders will ship the same day as ordered if the order is submitted before 1 pm PST. Batteries are subject to a stringent wear and tear clause. (Damages reported after 3 business day, are considered not valid.) Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. Depending on the freight company the delivery window may differ. Six (6) Months from the date of purchase on the batteries and charger. 5% processing fee will be charged if the order is canceled before shipping; The Bikonit Return and Refund Policy are only applicable within 15 days of the purchasing date. Be sure to keep all your packing materials including the pallet. In the event that there are manufacturing defects that cannot be repaired with reasonable effort, a request for replacement of the E-bike must occur within 30 days of receiving it. Charges inside or outside frame. << Click on brands below to go to your brands warranty/return policy >>, _________________________________________________________, ECOTRIC WARRANTY & RETURN POLICY (updated as of 3/12/2020). Get Quote. We do not cover components that are compromised due to corrosion due to elements (moisture, water, heat, etc.). AmericanElectric does not offer this warranty on products purchased from second-hand sellers, non-authorized AmericanElectric dealers, products purchased used, products purchased via outlet centers, etc. Report shipping damage claims within 3 business days of delivery to QuietKat, Inc. at 970-328-2399 x25 orinfo@staging.quietkat.flywheelsites.com. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. Sign up now for up-to-the-minute offers, sales and news. CUSTOMER IS RESPONSIBLE FOR RETURNING MERCHANDISE AT THEIR OWN EXPENSE IMPORTANT. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. X-Treme requires that defective batteries be returned to us for repair or exchange. Due to the large size, it may not be possible to be placed at your door. $34.99. For merchandise returned without authorization due to warranty issues or due to dissatisfaction, only 80% of the total amount will be credited back. Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Olympicbreeze.com goal is to fulfil your order within 2 hours of your purchase. Please do note the limit of racks is 25KGs. Highly adjustable handlebars impressed users. $299.99. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God. Bring your receipt or packing slip and a valid photo ID. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturers warranty.. Here at Olympicbreeze.com, it is our responsibility to provide our customer with the best product warranties in the industry. 4 if you have questions or problems with this procedure. For optimal functionality and extension of maximum reliability. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. Bikes Similar to Jupiter. . 12 V Exide Vrla Bikerz Acid Lead Batteries 1,250. Satisfactory proof of purchase is always required for warranty service. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Green Bike Electric Motion will not issue a credit until it is in possession of the returned item. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. DO NOT REFUSE SHIPMENT. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. Clear All. Returning an Oversized ItemItems are considered to be oversized if they are heavier than 30 pounds. Warranty does not apply to shipping or transportation damage. AMERICANELECTRIC / genZe WARRANTY AND RETURNS POLICIES. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. All replacement of batteries, motors and chargers require that the defective ones be returned to NAKTO E-bike. Check to see if package has been opened. $121.59 Free Shipping. (contact ECOTRIC Support for a return label at service@ecotric.com ). Double tap the up arrow on the LCD Display to return to Odometer. Returns (if applicable). (Home businesses do not qualify as a business address, business addresses must be to a commercial business location). Add to cart. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. do not lose the magnets. Shipping for a replacement bike is the responsibility of the customer. Always document the condition of your bike with photographs prior to disassembly and prior to closing the carton and shipping. How to repair motorcycle battery. (Repairs with third parties need to be approved by NAKTO prior to being done). If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. Keep all packaging and paperwork until the inspection process is complete. If we are unable to cancel your shipment, you will need to follow the warranty and returns policy for your bike's brand after delivery of your product. something customer buy in promotional) associated with that sale. Please request a Return and Exchange Authorization. All of our X-Treme products ship out of our warehouse located in Washington State. If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. All Rights Reserved. Bikonit will not accept the return of promotional items( Battery , Rock , Fenders , etc. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. The EB5's battery lasted up to 15 miles per charge. The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Battery warranty: All Qualisports E-bike batteries come with a 2 years warranty (Battery cycle lifetime is between 600 - 800 cycles depends on the environment conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect). Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra www.PDXlithium.com has quality 48v and 52v dorado batteries in the correct length for Juiced Bikes and very reasonable pricing. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.If we received the item damaged you may file a claim with your shipping company.If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. When you return or exchange an item in store, we may require a valid photo ID. If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. This means that we have authorized your credit card for the purchase and are preparing your order for shipment. Original receipt of purchase required. Exchanges We only replace items if they are defective or damaged. If you wish to receive your item by a guaranteed delivery date, expedited shipping options are available. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. All products are shipped from U.S. warehouses unless stated on their product page. The original shipping charges are non-refundable. Overloading beyond recommended capacity . Original receipt of purchase required. Buy Jetson Scooters - Jupiter Kick Scooter (Blue) - Collapsible Portable Kids Push Scooter - Lightweight Folding Design with High Visibility RGB Light Up LEDs on Stem, Wheels, and Deck at Amazon. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. The battery should not have a percentage of nominal charge retention of 60% or less. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. You must be present at the location and time of pickup. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Name: GM Address: NO.418,Tang Zhi Sha LuRoad, Xinjietown, Xiaoshandistrict,Hangzhou,China Phone:+86-13456856580 Emailaddress:info@eunorau-ebike.com Zipcode:311217 TheE-bikereturnaddress: Name: Amy Address:6585ArvilleStSTEA, LasVegas, NV89118,USA Phone:+17026015552 Email:info@eunorau-ebike.com, _____________________________________________________________. Shipping costs are non-refundable. Therefore, we cannot, and will not, offer advice about taxes in your country. Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence,improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other thannormal, extreme riding, modifications and alterations. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . Yes. $999.00. Sold Out. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Get Quote. The warranty applies only to the original owner only and must be registered at Wildsyde.com within 30 days of original purchase. The warranty does not cover finishing (of frame and parts). Between the hours of 9am to 9pm EST, J. can also connect you with the superstars on our . 1275 * 12 Month (ONE YEAR) Battery Limited Warranty. In the case that the model is no longer in production, a replacement will be made with an equivalent model. This warranty covers manufacturer defects and defaults only. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. Follow these steps to return an Oversized Item: IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. Contact our customer service department for more information. We only replace items if they are defective or damaged. Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. No replacement bike will be shipped until the legitimacy is confirmed. Do notreturn faulty parts to Ewheels without prior consent. 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