This is so that you can either confirm that you're still able to make increased monthly payments, or so that you can let us know if your circumstances have changed. @nectar has to be the worse customer services ever. 12 if you do not make your minimum payment on time; 12 for a returned payment, for example, a failed Direct Debit. If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. To be able to carry on using your Argos Card you must call 0345 601 0798 to let us know what option you have chosen. You'll need to send us one of the following documents (or a copy of the document) with a covering letter that includes your account number and address: Send your documents to: Argos Financial Services, PO Box 211, Park Mill, Huddersfield, HD8 1FA. If you can, you should try to take action to move your account out of Persistent Debt. We will then use any additional amount you have paid to first pay off balances to which the highest rate of interest applies on (i) to (v) below, followed by the balances at the next highest interest rate and so on. Please follow the instructions in your letter or email. If you've forgotten all of your login details, give us a call and we'll help OR download the My Argos Card App and manage your account on your phone or tablet. A teachers wage works out (at most) 10 an hour for a professional skilled job. @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @aaron41214616 ?????? Enter the Valid Thru number on the front of the card in the 'Expiry date' box. Please also bear in mind that if your account remains in Persistent Debt, we may need to take other actions, such as suspending on your account from further spending, to help protect you from getting into further debt. Via Argos & mandate have always worked well so hopefully a good package can help the blow. Paying as much as you can before the plan ends will reduce the amount of interest that you pay. 30), Divide this by the number of months that your Plan ran for (e.g. Twitter If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. You can also find out more information about how to set up Fixed Payment and Full Statement Balance Direct Debits HERE. Also, if you don't have an email address that you still have access to on your account and you forget your Memorable Word or Security Number you won't be able to log into this website. I made a payment to a plan but the payment has gone towards a different plan. I've received a letter from you asking me to choose from some options. We monitor the activity on everyone's account each month, so we know when someone's account meets the FCA's definition of Persistent Debt. No - you can only register one Argos Card account on myargoscard.co.uk. Please don't reply to the error message because this won't register on our system. They give advice on important debts such as rent or mortgage arrears and support if creditors take court action. Up to 1% of orders experience technical problems (a lot of orders!) If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. How do you rate Argos over the past 3 months? Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. We simply need to warn you that if you continue to pay the minimum, you'd owe the debt over a longer period and be charged more interest during that time. Unable to take payment? If you're on a PC or Mac you need a PDF reader to open statements (Adobe Reader is the most popular software for opening PDFs but there are others available). Why grind people down? If you use both the App and this website you'll need to set up both separately). @CawsonBarry All you need is your bank account number and your sort code. Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . Can I register again? Paying by MY ARGOS CARD APP, MYARGOSCARD.CO.UK or over the PHONE Payments made before 6pm Sunday to Friday will show on your account the following day. }. @angusacampbell #argos #CustomerService #customerexperience. Can you help, please? email inbox, online bank account, etc. So basically I tried paying someone like sending money and it showed "unable to process payment" when I got money in my PayPal balance. What should I do? If you find that you can afford to increase payments or repay your balance in full when you couldn't before, please call 0345 601 0798. You're not tied in to paying a higher amount all the time. Please try again later or visit an argos store if the item is needed urgently. Can you help, please? If you've got a Normal Credit balance, the interest that might be charged from that is included in your estimated interest figure. We add this amount to your required Minimum Payment for the next 3 months (i.e. Thats the problem. Users having issues with points not added, Argos, Ebay & Esso to name a few. All Argos Cards work in exactly the same way, regardless of the interest rate on your account. Make sure you have enough money in your account for the purchase. Does the Card cost anything? Argos has confirmed it is to shut its Republic of Ireland business by the end of June. If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. If you pay off some of the balance during the plan, you'll see on your subsequent statements that the Potential Deferred Interest reduces. Why does the letter say I am? @CodyBooker12 Plenty of time to do a spot of d.i.y. Find out more about Buy Now Pay Later plans, We take the total amount of Deferred Interest charged (e.g. I thought I was paperless so why have I received a paper statement? The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. Please note - The account won't close until the balance is completely cleared. You can still use all of the Buy Now, Pay Later plans to help you spread the cost of your purchases. Really angry now. If you can't find the answer to a question you have here online and feel like you need to speak to someone then please call 03456 400 700. /1. @s10cmk Mobile Safari 5 or Opera 20, then you might find you have problems using this site. The APR is intended to help you compare different offers. @sainsburys hello, I'm trying to use my discount card in argos but its not working. That shouldn't be a problem - you should give us a call, though, and we can run you through the options. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. * These organisations all have different opening hours which may vary, so check their websites for details. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. Checkbox screen reader text Remember my Login ID Last name Surname * The Potential Deferred Interest will be shown as soon as your plan appears on your Statement. No, never. @Argos and @johnniewalker_ are major culprits. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? Although we want to make your account management as simple and easy as possible, we take security very seriously and want to be confident that there is no unauthorised access to your account. Can I register an expired Argos Card so that I can still manage my account? Hence my request to try later today. Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @ArgosHelpers It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? Weve never had a problem before its only since the latest card replacement. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. Uninterested overseas personnel, all chatting in the background. Ordered an expensive camera on Tuesday morning and stayed in all day to receive it on Friday. Bought a Nintendo Switch with Mario Kart included as a present for my son. In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (forgemedia LLC). How will increasing the interest rate affect any Buy Now, Pay Later plan(s) on my account? @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? Why can't I make one-off payments to Fixed Payment or Interest Free plans? Have I done anything wrong if I receive a letter about Persistent Debt? If it's not on your statement then it's not set up, and if you don't make your payment then you may incur fees and more interest. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? Select 'Visa credit' for the card type. Why am I being told that my details can't be found when I am trying to register? If you think this is happening to you or someone you care about, here's how to get help. Just Bots that are stupid refusing to recognise issues????? We're sorry that you're considering closing your account. If you want to change your payment due date, give us a call and ask. I will try again in a few hours. Instead of Live Chat with disinterested faceless beings. Refunds (which take up to 7 days) only start when you contact them. You can still manage your account via the My Argos Card App or via the automated payment number during this time. Why is that? We will continue to monitor your account for 18 months after we write to you the first time and we'll let you know during that time how you are progressing. You can make payments to the plan at any time - it's up to you. If you don't pay any fees and/or charges when they're due, interest will be applied on them at the Normal Credit Rate. Cleared cookies, cache and tried on different devices and browsers. Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. If it isn't, update it in the Payments center, then try your purchase again. My advice don't get it. How do I get past it? @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? but no warning when ordering. Been reaching out for support for 3 days with no response! The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. Email. Promised would receive each time within 48 hours, nothing. Stopped using card ages ago and guess what you can't even access the app when you have a new phone. Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Can I register again? What do I do if I've lost my Argos Card or had it stolen? @ArgosHelpers @Mg05026377 .tg TH { Can I cancel my Direct Debit? Can I make a payment using my own online banking? Bank Of Ireland) aren't working at the moment. What is Persistent Debt? @ChristineMap Better off with Tesco. How will Brexit affect the services I receive for my Argos Card? What should I do to ensure I don't pay more interest than I need to? If you ask us to make any changes to your Direct Debit (amount, bank account or date) in the 5 working days before your next payment date, the changes may not take effect until the following payment due date. 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