They are duty bound by their own professional standards bodies to uphold the rule of law and to maintain independence. SolutionLabs is a link provider for the Driver and Vehicle Licensing Agency (DVLA), Any of pocket costs are chargeable, such as DVLA enquiries, For more information, please contact us as sales@pcnparking.solutions, If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions, Copyright SolutionLabs Ltd 2014 | All Rights Reserved, PCN Parking Solutions is the trading name of SolutionLabs Ltd We have the full range of Permit options available at low cost, from virtual to in-vehicle display. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses cookies to improve your experience while you navigate through the website. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. Through ethical enforcement, we encourage drivers to adhere to parking rules and regulations, allowing car parks to run efficiently. Frequently asked questions. Main office hours 09.00 17.00 Monday to Friday except bank holidays. Sales Department 0845 862 1034. You must allow five working days for the payment to reach us. But opting out of some of these cookies may have an effect on your browsing experience. Check out wide array of parking services. More information about your rights concerning the use of your personal data is available within our privacy policy found on our website www.geminiparkingsultions.com. A VALID CREDIT OR DEBIT CARD. All appeals and disputes are dealt with by our dedicated Appeals Team. Get in touch using our contact form or the sales details below. If you have received a parking charge notice from Parkineye we can help you pay, appeal or just find out more - we can help. You can also get an FPN for speeding and minor motoring offences. Help us make sure we're achieving our aims and tell us what you think. Types of PCN and payment timescales. Contact red routes. BaySentry Solutions. PO Box 624 Parking ticket viewer. We offer physical and electronic permits. For car park-specific information, please go to the information section/page of the car park in question. You can view the photographic evidence online . +64 (0)9 869 3001. Customer Services. The main approaches are controlling who parks there, or to sell permits to earn additional income. Home; Pay Your PCN Online; Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge Number. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Motorist FAQs. If more time is needed, the customer will be written to with an update. 10657971 . The collection procedure will be processed in line with the Administration of Justice Act 1970. As a member of AOS, PPS can gain access to a DVLA database where we can obtain details of the registered keeper of all vehicles and pursue any unpaid parking tickets. If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. Contact us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER . Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. The system will take an image of every vehicle entering/exiting the car park. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: "Car Park Supplier Of The Year" - Sceptre 2019. The complaint will then be registered onto our system and a unique reference code generated. Why have I received a Parking Charge Notice (PCN)? NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. We operate the most effective way to address parking problems ZA076835 Registered in England & Wales No. These cookies will be stored in your browser only with your consent. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). The terms and conditions of parking are clearly set out on the signage displayed within the car park. 05617628 | Registered in England & Wales. Use tab to navigate through the menu items. It is important that you provide ALL of the . Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. Once the complaint has been received, we will acknowledge the complaint within 14 days and provide the unique reference code. 0845 527 0522. info@enterpriseparking.co.uk. therefore please use the direct contact routes as provided via your PCN or Permit documentation. . All appeals should be marked for the attention of our Appeals Department. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. The Director of Customer Services will acknowledge the escalated complaint within 14 days. Challenge a PCN or view evidence. PCN Number Vehicle Registration Mark Continue Frequently Asked Questions Most of the services can be really cosf effective or even supplied to you free of charge. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Kettering Venture Park If the customer remains dissatisfied with our determination of the complaint, we will provide you with the details to enable you to complain to our Accredited Trade Association or Conformity Assessment Body (full details will be provided at the appropriate time). If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). The policy is designed to deal with concerns raised in relation to parking enforcement only; complaints that do not relate to matters pertaining to the BPAs Approved Operator Code of Practice or Parking (Code of Practice) Act 2019 are not covered under the scope of the policy. One Parking Solution Ltd, 95 Arundel Road . Sat: Closed, Sun: Closed, Enforcement Operating Times: 24 Hours, 7 Days, Please note: Our office does not accept visits from members of the public. We're sorry to hear that you feel this needs to be taken further. Vehicle Registration. Registered Office: Preston Park House, South Road, Brighton, East Sussex, BN1 6SB, We provide a pay as you go solution, we earn a commission on. Press enquiries. PaymyPCN and PCN Parking Solutions are trading styles of SolutionLabs Ltd Registered in England & Wales No. Pay your Penalty Charge Notice (PCN) To pay you'll need the 10-digit number listed on your PCN and your vehicle registration number. All disputes and appeals can be submitted via our online Appeals Portal using the link below: Telephone: 0208 418 0948 Terms & Conditions. Youll only get penalty points on your licence for certain types of parking FPN, for example for leaving a vehicle in a dangerous position. A PCN can be up to 70 outside London, and up to 130 in London. Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. The Protection of Freedom Act 2012 (POFA 2012) Schedule 4 provides regulation for recovery of parking charge notices issued on private land. Premier Parking Solutions ensure the car parks we manage are protected by our own enforcement team who will bring ignored or unpaid parking charges to a conclusion, either through debt . Fax: 0845 862 1035. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. Postal Payments: Make your Cheque or Postal Order payable to: PCN Parking Solutions and send to: PCN Parking Solutions Payments, PO Box 5419, Hove. If you think you shouldn't have received a PCN, you can challenge it. Parking Charge No: *. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions You can pay an FPN online. So how do we do that? Account Number: 83461637. One Parking Solution Ltd, 95 Arundel Road It's why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most. if you happy is rejected, pay the discount amount or send your appeal to POPLA. All Notices can be sent on your behalf to ensure that, where possible, you can take advantage of the provisions for keeper and hirer liability contained in schedule 4 of the Protection of Freedoms Act 2012. It is perhaps important to digress slightly here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. General enquiries: 0845 862 1034. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. Phone Number +44 . Pay Parking Charge. If you fail to pay the Parking Charge Notice within 28 days from the date of issue this may result in your case being transferred to a Debt Recovery Agent, which may incur additional administrative charges or court costs. Penalty Charge Notice (PCN) Paying a Penalty Charge Notice; . https. The Adjudicators are all independent, practicing solicitors or barristers. Contact Details. In many circumstances, you could appeal your Private Parking Solutions PCN. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Kettering Venture Park BN52 9AN. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. We asses each car park individually based on your requirement. Enter Penalty Charge Notice (PCN) number and vehicle registration. If you were not driving the vehicle at the time in which the Parking Charge Notice was issued you should provide us with the details of the driver of the vehicle by writing to us. Step 2 - Send Your Appeal to Private Parking Solutions. We hope to have completed the change over very soon. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN. The Parking Charge Notice needs to be available for the motorist to manage immediately, to achieve this we have a variety of capture methods: Having all the information online for the motorist is no longer an expectation, it is a must. The complaint must be made within 56 days of the incident taking place. To help us improve GOV.UK, wed like to know more about your visit today. You usually have 28 days to pay. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). AppealsQuestions about Parking TicketsMake a Police EnquiryNew Business EnquiryPress Enquiry. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. For all new business enquiries please CLICK HERE. Registered in England and Wales. I don't have all the information I need to be able to pay or appeal my PCN through the website? Please enter your vehicle registration with no spaces. The Adjudicator can only consider the lawfulness of the charge and must not consider mitigating circumstances. Welcome to PCN Payments. Necessary cookies are absolutely essential for the website to function properly. 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER. Please quote your Parking Charge Notice number, Vehicle registration number and address on the reverse of Cheque or Postal Order. Email: sales@geminiparkingsolutions.comTel: 0208 418 0948. POPLA will not accept an appeal if you have not appealed to the operator beforehand. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Please Enter your PCN details below to continue with your appeal. Make an enquiry about a penalty charge notice. Some businesses will allow customers a fixed time to park, some for employees only, some for permit holders only the list is endless. Exeter If you wish to appeal a PCN please visit the appeals page. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. . You will need your Parking Charge Reference and Vehicle Registration. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. Contact Us; Manage Your PCN. We are in a transition from cash payment to card and contactless. +. Mobile: ++44 (0) 7947246755. 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