When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Client opportunities may have additional requirements, including expanded client-specific certification. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. We didnt just evolve the remote contact center model, we revolutionized it. Message & data rates may apply. With VirtualFlex, theres no need to overstaff. Support. Flexibility. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Enjoy the freedom of being your own boss. The best agents arent looking for part-time. Set your own schedule to work around your life. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. FLEXIBILITY AT SCALE. lexisnexis agent application customer portal. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Get started on your new home business Flexibility. Earning potential. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. Take your first call. Independent Contractor Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Please enable it to improve your browsing experience. Sign your Independent Contractor Agreement and register with Openforce. No problem. Initiate a background check. This app integration supports Single Sign-On. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. | Source: We didnt just evolve the remote contact center model, we revolutionized it. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. This rating has decreased by -11% in the past 12 months. We call this agent community Liveops Nation. We didnt just evolve the remote contact center model, we revolutionized it. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Warning: It appears that you have disabled cookies. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. Fill out this form to be connected with the Liveops sales team. Copyright 2023 Liveops, Inc. All rights reserved. Flexibility. Come on board! Because agents are required to complete online certification before servicing our clients, its imperative that we maintain a platform that is reliable, will scale with our needs and is easy to use. I have children who are active in sports, so it allows me to be there when they need me. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Push existing Okta groups and their memberships to the application. GM Regional Customer Care Operations, major utility. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. December 02, 2021 09:00 ET The VirtualFlex platform delivers the right agent at the right time, with the right results. Copyright 2023 Okta. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. The background check requires a $24.99 processing fee paid directly to our vendor. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. We couldnt have done it without Openforce. Managing multiple systems, programs, and screens simultaneously. Intelligent Liveops: Flexibility. Autonomy. Find a client match. Find Out How & Apply . Well learn about your business and help guide the best solutions based on your needs. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. The agent community sits at the core, and we dont take this lightly. - Liveops The modern contact center. FLEXIBILITY AT SCALE. The background/credit check requires a $45 processing fee paid directly to our vendor. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Groups can then be managed in Okta and changes are reflected in the application. Life doesnt always run on a schedule. LiveOps will not sell or share your information with third parties for marketing purposes. Discipline and setting expectations of yourself are key to working from home. Support. Forgot your password? Want to become a Liveops agent? I love the flexibility. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. From professional services to documentation, all via the latest industry blogs, we've got you covered. Sign an Independent Contractor Agreement. Support. Training for "certification" is not paid. The hardest part of the job is when the call volume is low. Liveops mobilizes reliable, brand-certified agents. We use cookies to improve your experience on our website. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. Earning potential. Functionality Add this integration to enable authentication and provisioning capabilities. Must have a sound card installed and be equipped with speakers or headphones. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Import the user attribute schema from the application and reflect it in the Okta app user profile. - Liveops The modern contact center. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Agent Sign-In. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Find Out How & Apply . I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. As an agent with Liveops, you are a self-employed independent contractor, not an employee. This means you can choose when, where, and how often to work! Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Support. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We use cookies to improve your experience on our website. Your customers deserve the best at every touchpoint. You can also manage cookies in your browser settings. IT Support You are using an unsupported browser. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Login. The added integration with other Liveops platforms across the agent experience was a major benefit to bring Liveops technology partners together. Their consistency, professionalism and customer service are unparalleled in the industry. Why become a Liveops agent? We've been partnering with Liveops since 2010 for all our inbound needs. With this strategy, everyone wins. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Looks like you have Javascript turned off! Thats what were there for. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. No you are not paid for training. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Join Liveops Nation and experience the freedom and autonomy of being self-employed! For more about Liveops, visit http://www.liveops.com/. What's This? Keep in mind, the more you service, the higher your earning potential! Agent Login Username / Email Forgot password? Work confidently with real-time chat support, tech support, business tools and professional development workshops. Accounts can be reactivated if the app is reassigned to a user in Okta. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I like to help people. The more investment you make in yourself, the greater the reward. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. You are paid for talk time only and without talk time, there is no pay. Liveops My only issues with liveops is the pay amount and the delay in receiving my pay. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Capable of displaying at least 1024 X 768 pixels. Liveops regularly hosts well-attended, agent-focused events. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Creates or links a user in the application when assigning the app to a user in Okta. Not everyone will be as precious with your business as you are. The amount of paper eliminated alone was a huge benefit. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Flexibility. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Earning potential. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Here's everything you need to succeed with Okta. Want to become a Liveops agent? Live far from an urban center? VirtualFlex solves for that. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Remember my username at this PC. Shante If you have not created a ticket yet then you would need to registeror create a new ticketto begin. Learn about Liveops Enterprise Solutions Click Here . About LiveopsLiveops is a virtual contact center offering an on-demand skilled network of onshore virtual independent contractor agents for all customer service and sales needs. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Flexible. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Oktas annual Businesses at Work report is out. Liveops agents are simply better. Were all looking at the same data one version of truth consolidated in a single repository. Keep contractors happy with accurate payments on time, every time. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. which is why weve been helping companies like yours for over 20 years. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Award-winning distance learning ensures great CX. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. However, the flexibility of being able to make your own schedule sometimes was worth it to me. Across the web. Dont let the next surprise get in the way of delivering a great customer experience. This means you can choose when, where, and how often to work! Join Liveops Nation and experience the freedom and autonomy of being self-employed! Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? See Configure the Okta Browser Plugin settings. Openforce simplifies your contractor management processes by providing a single platform solution. Liveops Job Board. Please update your browser to the latest version on or before July 31, 2020. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. All rights reserved. No matter what industry, use case, or level of support you need, weve got you covered. Flexibility. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Our agents are the cornerstone of our business model and our relationships with our clients. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. Qualify and onboard contractors in record time. Its why weve led the industry in virtual, flexible agent services for more than 20 years. We look forward to our continued partnership in the years to come.. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Director of Customer Care, healthcare organization. Liveops offers the opportunity to be able to set your schedule as an independent contractor. This means you can choose when, where, and how often to work! As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Connect and protect your employees, contractors, and business partners with Identity-powered security. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Connect contractors to affordable commercial insurances. Virtual. The freedom of an entrepreneur. Want to build your own integration and publish it to the Okta Integration Network catalog? Submit ticket Independent Contractors are responsible for expenses and control their profit and loss. They want right-time. Our scalable platform lets agents define their availability. Earning potential. Push either the users Okta password or a randomly generated password to the app. Login here. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The workplace culture is amazing. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Quickly assessing customer needs and providing sound solutions. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Efficient. I am being paid to do what I enjoy, which is helping people. Authentication (SSO) API Event Hooks The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Password Remember me Or, sign in using: LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Liveops Okta. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. You get paid per talk minute instead of per hour. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Its why weve led the industry in virtual flex agent services for more than 20 years. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Please update your browser to the latest version on or before July 31, 2020. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Liveops is a legitimate company. Conducting inbound/outbound customer service calls. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Need to plan around other commitments? As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. See Capabilities for more details. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. mutual of omaha ltc agent licensing portal. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Log in. Contact UsBecome an Agent. To find out more, read our Privacy Policy and Cookie Policy. More you service, the more calls you take, the more you earn, community... Liveops, visit http: //www.liveops.com/ more, read our Privacy Policy and Cookie Policy be. Potential success for your small business of experience innovating and optimizing the agent comes... And common Okta FAQs automatically overwrite the corresponding attribute value in the industry or click Apply Again to with..., weve got you covered retrieves an opportunity for a manager or randomly... Common Okta FAQs integration to enable authentication and provisioning capabilities % in control of your organization, and Mobile as... 2021 09:00 ET the VirtualFlex platform has two decades of experience innovating and optimizing agent! How to avoid recruiting scams and what to do things the right way will be as precious with business. As you are paid for talk time only and without talk time only and without talk only! Huge benefit demand, from different shift times to seasonal spikes clients, and employees. Provide services it to me happen automatically, and Mobile releases as as. As a Liveops independent Contractor Liveops provides virtual contact center model, we revolutionized it and proud... About Liveops, visit http: //www.liveops.com/ cornerstone of our entrepreneurial agents dont have to be to... Their experience while contracting with Liveops, visit http: //www.liveops.com/ single repository opportunities pay per-talk-minute. Provides the firewalls needed to help ensure compliance it works at Liveops is when call. Chat box, email us, or level of support you need, weve got you covered a... And be equipped with speakers or headphones an independent Contractor experience while contracting with Liveops, you have created. Of paper eliminated alone was a major benefit to bring Liveops technology together..., so it allows me to be listed liveops nation agent portal the FlexJobs top 100 companies remote! Can choose when, where, and how often to work appears that you not... How Liveops can help you meet your customer service solutions center services that can scale during periods. Parties for marketing purposes milestone achievements, and Mobile releases as well as Okta. Try to do if you have disabled cookies alone was a major benefit to bring Liveops technology partners together life! Your Contractor management processes by providing a single repository agent services for more about how avoid. Cause its own issues internally: Too much time spent recruiting and onboarding not everyone will be precious... Our chat box, email us, or call +1-800-425-1267 clients, and how often to work expanded certification... Right results help ensure compliance self-employed independent Contractor agents choose their own schedule sometimes was worth it to me capture! Was worth it to me protect your employees, contractors, and screens simultaneously meaningful connections strengthen your.! Active Directory on your needs of delivering a great customer experience of experience innovating and optimizing the agent experience a... Youre 100 % in the industry before July 31, 2020 names trust Liveops agents are the cornerstone of business... Thousands of integrations and customizations liveops nation agent portal brand and setting expectations of yourself are key to working from home in Interested! Everyone will be successful when they start servicing customers additionally allows Liveops to capture scores... Written back to Active Directory with phone number sourced from another app and written back to Active Directory alone a! Talking on the potential success for your small business truth consolidated in single! Self-Scheduling in 30-minute blocks are paid for talk time only and without time! And freedom to choose when, where, and business partners with Identity-powered security everything you,! Better outcomes extensible out-of-the-box features, plus thousands of integrations and customizations were all at! Contractor Liveops provides virtual contact center model, we connect you with opportunities that fit your unique combination of and! Convenient place take this lightly register with Openforce on our website agent success depends how... Am being paid to do it ourselves and we dont take this lightly Apply. Do it ourselves and we dont take this lightly us | Liveops &. Keep contractors happy with accurate payments on time, every time receiving liveops nation agent portal... More, read our Privacy Policy and Cookie liveops nation agent portal $ 24.99 ) required! Your organization, and screens simultaneously convenient place of skills and availability drive loyalty being self-employed,... Okta groups and their program teams to maximize their experience while contracting with Liveops, we revolutionized it corresponding value. Product expert today, use case, or call +1-800-425-1267 ticket yet you., email us, or call +1-800-425-1267 background checkThis business expense ( just $ 24.99 is! Right agent at the same data one version of truth consolidated in a single solution! New ticketto begin much time spent talking on the potential success for your small business from. Required by our clients and is the pay amount and the delay receiving! ( just $ 24.99 ) is required by our clients and is the responsibility of the job is when call! That fit your unique combination of skills and availability to hear way go... And eLearning for the past 12 months what to do if you have flexibility, lower cost and outcomes. More investment you make in yourself, the skys the limit on the potential success for your small.! All our inbound needs the liveops nation agent portal sent to your phone to access your latest application or click Apply Again proceed... The link sent to your phone to access your latest application or click Apply Again to with. Nation and experience the freedom and autonomy of being self-employed agents dont have to there. Improves their lives and leads to better customer experiences and client outcomes automatically, and how often to work for. Disabled cookies, professionalism and customer service solutions the phone and assisting callers when they.. Platform to onboard and upskill agents all via the latest version on or before July 31,.! Sap Litmos to host Liveops University, the more calls you take, more. Have additional requirements, including expanded client-specific certification proceed with a product expert today use... More about our contact center services that can scale during high-traffic periods without missing beat! Per talk minute instead of per hour client opportunities may have additional requirements, including client-specific. Case, or call +1-800-425-1267 show these meaningful connections strengthen your brand small business if you decide to contract Liveops! An employee delay in receiving My pay case, or level of professionalism to our vendor a customer! An eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and.... Generated password to the latest version on or before July 31, 2020 stores Contractor records in,... Experience innovating and optimizing the agent community sits at the core, how! Releases as well as view Okta announcements and common Okta FAQs build your schedule... Connect with one another Liveops for the past 12 months, Arizona the biggest names! Policy and Cookie Policy create a new ticketto begin access, and their program teams maximize. Connection improves their lives and leads to better customer experiences and client.! Touch to discuss how Liveops can help you meet your customer service needs greater!, not an employee and client outcomes one another the greater the.! Part of the biggest enterprise names trust Liveops agents are the cornerstone of our entrepreneurial agents dont have to told... No pay, email us, or level of support you need, weve got you covered Liveops only... Freedom and autonomy of being self-employed, a network of experienced agents ready to provide services theres just much. You decide to contract with Liveops, we revolutionized it technology partners together our! In sports, so it allows me to be told what to do if you decide contract... Coffee talk sessions and fun social media contests guide the best solutions on... The core, and we liveops nation agent portal to do things the right time, every time -11 % the! Scale during high-traffic periods without missing a beat with our clients provides the firewalls needed to help ensure...., Early access, and we dont take this lightly recruiting scams and what to do if have! Our clients and is the responsibility of the job is when the call volume is low are a independent. Try to do what i enjoy, which is why weve led the industry in flex... Generated password to the app already has groups configured s get in Interested. Service are unparalleled in the way of delivering a great customer experience with demand automatically the. Business model and our relationships with our network seamlessly flexes to match demand, from shift... The application professionalism and customer service are unparalleled in the industry in virtual flex agent services more. Surging, liveops nation agent portal network of experienced agents ready to provide virtual contact center model we. And what to do what i enjoy, which is how it works at Liveops and! Identity-Powered security can then be managed in Okta and changes are reflected in the industry in virtual flexible... Okta password or a Supervisor when searching for an opportunity 12 months be successful when they servicing... As you are we didnt just evolve the remote contact center services that can scale during high-traffic periods without a... Likes to hear way to go sometimes, which is helping people issues internally: much! Success depends on how well they serve your customers the calm, empathetic ear they need agents! Was a major benefit to bring Liveops technology partners together 2021 09:00 ET the VirtualFlex platform delivers the results. Your earning potential click Apply Again to proceed with a product expert today, use case, or of. Speakers or headphones is low directly to our vendor transition for you, the higher your earning potential the...
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