I'm Naomi Swanson, and I live in Greenville, TX. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. The Site and Content are provided on an as is and as available basis. When you make a Submission, you acknowledge and agree that the Submission will be non-proprietary (except as specifically set forth herein) and non-confidential, may be made available to the general public, and may be used by us without restriction. WebThis date is reset if you let your ZIN payments lapse for more than 2 months, or if you ever cancel your ZIN membership. Theyll put you on hold for hours and say its the only way to cancel your membership. Checkout the ZIN Glossary for a breakdown of frequently used Zumba terminology. How do I know what version of the app I am on? Please let us know if we can assist any further. In the United States, Zumba instructors earn an average annual salary of $40,332 or $19 per hour. I need to cancel my ZIN Membership but All copyrights, trademarks, and other proprietary rights on the Site and in the Content, services, products, software, text, graphics, design elements, audio, music, and all other materials originated or used by Zumba Fitness, LLC on the Site or elsewhere are reserved to Zumba Fitness, LLC and its licensors. -Response from Zumba regarding my request is as follows. In the event that the registrant's ZIN Account is not in good standing at the time of the event (August 10 -August 13, 2023), the Convention Registration will be canceled and you will not receive a refund. We expressly disclaim any liability for such Feedback. Hello how did you finally cancel your subscription? on 11/21/22 I called Zumba to inquiry about the refund, the representative said the refund was issued on 11/02/22, however the refund is not reflected in my bank account, I asked for a reference id or transaction number, the representative said they don't provide such information, the same day I called my bank, they said there is no refund pending.On 11/21/22 I called Zumba again, not only the representative was condescending, but pretty much said there was nothing she could do. Hey everyone! BBB Business Profiles are subject to change at any time. I informed him that I was flying in from out of state to attend and was scheduled to return home Sunday morning. Livestream via Zoom. I now have two charges on my card and this situation has not been resolved. Can I download my content from the app onto my phone? We shall be free to use, reproduce, disclose and distribute such Feedback in any manner without limitation. Therefore, they should not have had access to this content to begin with. WebHello! Got questions, don't hesitate to drop me a message! To restart your device from the menu: You can create a video playlist by either clicking on the plus sign icon from the home screen or by going to the My Video Playlists link within the video section. Your education doesn't end after your Zumba Basic 1 training. Meanwhile theyll leach $40 from your bank account every month. We make no representation that the Content is appropriate or available for use in other locations, and accessing the Site or Content from jurisdictions where such access or the Content is illegal is prohibited. Such linked third party sites are not under our control. The reason is simple: Every class feels like a party! Zumba will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. The registered address of Zumba In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Danielle Veras. Zumba also reserves the right to terminate these Terms (including any registered account) at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraud, illegal activity, or actions or omissions that violate any term or condition of these terms, or in order to protect its name, business, or goodwill and/or any other user. In order to purchase products/services from the Site and in order to access/use some features on the Site, you may be required to establish and use an account. Can you hear me?" WebCancellation Fee Until March 23, 2023: $0.00 Cancellation Fee from March 23 to May 15, 2023: $250.00 Cancellation Fee After May 15, 2023: NO REFUND If you decide to cancel your Convention registration, your fees will be refunded, minus a $250 cancellation fee until May 15, 2022 (11:59 PM EST). Marketing Tools NEITHER ZUMBA NOR THE SITE PROVIDES MEDICAL ADVICE. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. By making a Submission, you grant, and represent and warrant that you have the right to grant, Zumba, its affiliated entities, vendors and licensees a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform and display any Submission, as well as your name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information, in any manner, and in any and all distribution channels, venues, forms, media, or technology, whether now known or hereafter developed, alone or as part of other works, without further notice or any compensation to you. There are NO WRONG MOVES. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. With the app, you can: The app is exclusively available to ZIN Members, You can download the app from the Google Play store (Android) and App Store (iOS). Well guide you through the process. I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. I immediately started teaching using the choreo from ZIN Volumes, got a ton of support from other ZIN Members and received emails from people interested in my classes and gym managers reaching out with job opportunities through my customized website. This information can be found in our return policy located here:https://www.zumba.com/en-**/support/policy/return-multiple. I'm Maria Carbonell, and I live in Jacksonville, FL US. When you turn it on, it will start downloading all of the songs on your playlist. iCloud - Your song may not be downloaded from your iCloud. I've been a ZIN Member since Aug 2012 and I absolutely love teaching Zumba classes. Come join me and you'll see what I mean. Zumba reserves the right, in our sole discretion, to edit any Submission and to choose to include or not include such Submission on the Site or otherwise use the Submission. Zumba fitness does not answer their phone, it gives you a disconnected signal when you call to cancel membership. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. There is a cloud icon next to an Apple Music song on your playlist because it is not downloaded to your phone. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. Click on the cloud to download it onto your phone. BY ACCEPTING THE TERMS, YOU WAIVE AND HOLD HARMLESS ZUMBA FITNESS, LLC FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF ZUMBA FITNESS, LLC DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF ANY INVESTIGATIONS. It is important to keep your ZIN Membership payments in good standing so you do not lose your ZIN Member Since Date and can get all the tenure perks of the ZINversary Recognition Program. You'll Get: My First Class is FREE when you sign up for ZIN at your Basic 1 Training! Will I have access to old ZIN Volumes & Mega Mixes? WebAnswer: Annual and weekly memberships need not be cancelled because they will expire when their time period elapses. This Site is controlled and operated by Zumba Fitness, LLC, located at 800 Silks Run, Suite 2310, Hallandale, FL 33009. I am currently licensed to teach Zumba. Similar to the rule surrounding membership holds, content released while not a member of the *** program is not made available. Categories. Thank you! Apple Music - Apple Music is another form of protected content. We are providing these links solely as a convenience. The order the member is referring to was placed over a year ago (February 2021) and the sale was a final sale. Mohsin Syed is one of Mumbais most visible fitness icons. When they continue taking care of unhappy customers only in their ways, in the long run, they will lose customers one by one, including a valued member such as myself. If you believe any Content infringes your copyright, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the photograph and/or video content you claim is infringing and where it is located on the Site; (d) your address, telephone number, and email address; (e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (f) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. We have reviewed this case and the free shipping label has been sent as of June 29th. Customers should have opportunities to talk to their ****************, as I requested several times. Every year on your ZINversary month, youll get a badge showcasing your years as a ZIN member on your instructor profile on zumba.com. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. The man I talked to on the phone was fake and not understanding to my situation. Licensed to teach regular Zumba classes. Got questions, don't hesitate to drop me a message! I no longer plan on teaching Zumba classes I never WebWARNING: They make it VERY difficult to cancel your ZIN membership. The song is still only available on your iCloud. You will not be able to put your playlist in OFFLINE mode until you download your song to your phone. WebZIN Membership Cancellation Survey 12% * 1. We understand that there are times where payment methods fail. I have called your customer service team and they are not in charge of cancelations. No, the ZIN DJ app does not integrate with the new ZIN Play App. Make sure to ensure that the new song downloaded and you got the READY FOR CLASS pop up after you added it to the playlist. Once the song is downloaded, go back to your ZIN Play playlist and the Cloud icon will disappear. I'm bilingual (English and French). Do I have access to the latest version of the app? How do I obtain the Certificate of International Trade and the Diploma of International Trade? Frozen Membership Rosters, covering a period of two (2) years, will be archived at Http://hqsecure.aft.org/frozenmembershiproster. She will no longer be charged for her daughters membership. You may only make a Submission if you are 18 years of age or older. I have documented email requests and responses from Zumba. I started to get angry and he said if I swear or get angry he will have to hang up the phone. You will not be able to add Sound Effects, change the song speed, change the crossfade or change the volume on the Apple Music song. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When the person answered the phone, I told him I needed to cancel my membership and he said, "Hello? You may not otherwise copy, reproduce, distribute, publicly display, sell, create derivative works from, decompile, reverse engineer, disassemble, or otherwise exploit any Content, code, data or materials on the Site including, but not limited to, any music, videos, or photographs. We also attempted to reach the member on May 26th 2022 but the member did not answer and when we tried to leave a voicemail the mailbox was full. What is the ZIN discount for Zumbawear merchandise? Community Support They merely receive customer's messages and send to the proper department. How can I rearrange the song order on my playlist? Please note that you have to be logged in to your ZIN account to receive your ZIN discount. THE SITE, INCLUDING THE MATERIAL AND ANY RELATED SERVICES OR INFORMATION, DOES NOT CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS OR TREATMENT. You agree to indemnify Zumba, our vendors, and third parties such as Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc. and Google Inc. and any of our or their respective parents, affiliates, licensees, licensors, and each of our or their respective officers, directors, employees, successors, agents and assigns, for all claims arising from or in connection with (a) the use of any Submission, including, without limitation, all claims arising out of or based upon copyright or trademark infringement, misappropriation, invasion of privacy, defamation, right of publicity and/or any blurring, alteration, editing, morphing, distortion, illusionary effect, faulty reproduction, fictionalization or use in any composite form of your or any other person's or entity's name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information and/or the Submission; or (b) any breach or alleged breach by you of any of these Terms or applicable laws. Once your playlist is on offline mode, you will not be able to rearrange songs, change crossfade, or trim music. When creating a video playlist, what videos are available to me? Health + Fitness Certifications. If youve already made a 6 month or 12 month ZIN or SYNC payment, you will be charged for the Zoom Add-On at a prorated rate of $7.50 per month for the remaining months of your 6 or 12 month ZIN/SYNC membership. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. How can I get it fixed? HAVE FUN!! That ensures that your song is downloaded. (Note: Google Play songs are not actually saved locally on your phone. He said, "Oh, I'm sorry to see you go. While creating a video playlist, you can preview any video by clicking anywhere except the plus sign on each of the video listings. Part of me wishes I didnt become a ZIN at all. If it does not say protected and you still cannot see the song on your app, refer to FAQ question How can I access my local music on my phone? If you still cannot find a solution, please email us at. It could have been better if Zumba acknowleded their failure of not making an annoucement in their response, rather than state that the members "should not have had access to this content to begin with." WebZumba. We have reviewed this case and we are not able to add the requested material back to the members account. The Site contains certain features that enable you to obtain rights to use certain of the Content on the Site, such as music, videos, photographs, and the like. Come join me, I guarantee you will have a blast! Membership FAQ > Membership Frequently AskedQuestions > What if I decide I want to cancel my Membe, I would like to change my membership reporting to Membership Suite or Membership Lite, what. Jan 2020. The reason is simple: Every class feels like a party! Our policy as noted above is that all cancellation requests are done via the phone not via email. The Zumba company makes so many decisions every day in order to provide you the best experience with us and to find the best solutions to your requests, but at the same time we can not share our reasons and why we decide to follow them. I'm Ashley Dunworth, and I live in Rio Rancho, NM. This is why the members access ended in March instead of April. Mairel disfruta cada dia como si fuera el ultimo!!!! I feel like they are a greedy company and I do not support that. Billing will resume automatically on March 2nd at the typical monthly rate until notified 30 days in advance of any membership status updates. With ZIN, you'll teach sooner, feel confident faster and never feel alone in your Zumba journey. WebHow do I cancel my Zumba instructor membership? We have reviewed this case and we are not able to exchange the item. I will be teaching dance classes, but not Zumba anymore. The above exclusions apply to you to the extent permitted by applicable law. WebSubmit Cancel. In short, if an inIndividual is **** was not a member at the time of a certain *** Volume or Mega Mix release, that member will not have access to it.We understand the concerns of those who were affected by the content removal and as such, below you can find a discount code into a *** Jam Session taught by a Zumba Jammer of your choosing. All Submissions are treated as non-confidential and non-proprietary, except as specifically set forth herein. Please go to our Support section, then go to "Contact Us," select "Zumbawear" and send us an e-mail. I love the Zumba community! Zumba reserves the right to investigate suspected violations of the Terms, including gathering information from the user or users involved and the complaining party. Any registration fees paid by you to Zumba for a cancelled Licensing Program session will be refunded or may be transferred in the event of rescheduling. Danielle Veras. I could use that money. I love teaching Zumba because it's chance to let loose and have fun, all while getting a good workout in. You may also terminate this Agreement at any time by ceasing to use the Site. ZIN Since SYNC Since. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. Zumba reserves the right to modify, alter, update, or remove portions of the Terms at any time without notice, so please check the Terms from time to time. Please click here to find and/or verify all official international distributors. Check that the phone and Fire TV Stick are connected to the same WiFi network. In January this year, Zumba removed two of choreo videos from my Zumba account page. Last week, I called and left a voicemail after being on hold for about a half hour. Click on each logo for more information and instructions on each payment method. Only ZIN Members can access a whole world of advanced trainings and skill-boosting courses designed to sharpen your skills, help you reach new audiences and add new classes to your teaching calendar. If you are unable to attend the Instructor Training you have registered for, we encourage you to transfer your registration to a later date and/or new location. Open the ZIN Play app, and click on the top left of the homepage (settings icon). Buying Zumbawear through official international distributors is recommended to people that live in these territories because they: Currently, there is no catalog for Zumbawear merchandise. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . The following are Zumbas registered trademarks in the United States: ZUMBA, ZUMBA FITNESS, STRONGNATION, ZUMBA GOLD, ZUMBATHON, ZUMBINI, ZUMBA SENTAO, LET IT MOVE YOU, Z-DRI, SHAKE SHAKE SHAKE, ZUMBA SHAKE SHAKE SHAKE, PLATE BY ZUMBA, among other terms and logos. Since you are a member of our Zumba Instructor Network from February 2018, your first material *** Volume 73 is from that same month.Zumba's response #2 Thank you for your patience as we looked into this matter for you. Apparently, it seems that Zumba doesn't care about dissatisfied customers, and the company always comes first. Enjoy the music and move your body. We can also confirm that the last payment was March 21st, 2022. Go to the playlist that you want to change around, and click on the 3 dots on the top right of the screen (playlist settings). We have now been able to reach the member and assist with her request. Any opinions, statements, or other materials made available by third parties through the Site are those of such third parties and not of Zumba, and we do not endorse any such opinions, statements, or materials. You will be given more information once you sign in as soon as 3. Zumbawill remove from the Site any messages Zumba deems as inappropriate. Every month, get all-new music by world-renowned and up-and coming artists, and choreo curated by the top Zumba Educators. I am so upset right now and need my money. (Note: If you still cannot see the song, please shut down the app and re-open it. I reached out immediately to customer service once I saw the notifications that only certain items could be returned and was told they would "escalate" the matter. Your ZIN Member Since Date is the date you joined (or rejoined) the ZIN Membership program. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. We do not currently have full support for tablets, or wearable devices (ex: iWatch / Fitbit etc). 4. BBB is here to help. We also email her on that same day advising her that we attempted to call her and that all cancellations must be done via the phone. (Additional information)Zumba' s customer service agents are messengers in my view . iPad. Motion pictures can only be viewed on a computer or through a video camera. Any third party domain names, URLs, trademarks or logos appearing on the Site or in the Content are the sole property of their respective owners. How long will my playlists, music and videos be available? I contacted Zumba regarding this unexpected change, and the Company was not yet aware of the cancellation. You will not be able to see the BPM of any Apple Music song. Please be advised that part of the maintenance performed was to ensure that content released prior to the start of an individual's *** membership wasn't made available to those who were not members at the time of its original release. Sincerely, *******************************. Once you are done rearranging, click DONE on the top right. Android - You can also access any music that is saved locally on your phone. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. I'm Rayne Rivera, and I live in East Windsor, NJ. Teach your first class sooner and feel confident faster with this music and choreo set. WebThe ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members. We will make the decision on whether or not to cancel the instructor training at Zumba Fitness due to the weather. Location. I have not received a reply or follow up from anyone regarding this matter. RELIANCE ON ANY INFORMATION PROVIDED BY THE SITE, THE MATERIALS, OR ANY ZUMBA EMPLOYEES OR OTHERS APPEARING ON THE SITE OR IN ANY MATERIALS IS SOLELY AT YOUR OWN RISK. WebSubmit Cancel. I am currently licensed to teach Zumba. I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. You'll receive monthly content to keep your classes fresh and your students happy. WebImagine the cast of Knock At The Cabin showing up to your Zumba Class via SYFY https://www.syfy.com//knock-at-the-cab. This is a membership to dance, have fun, and teach!! You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. ZIN is a must for all instructors! Plus, ZIN Members have the exclusive ability to use the Zumba name and logo to market their classes. All other edits can be made. I then received a message from customer service on 6/20/2022 I received a message (see attached) where they said they would give me a credit to buy more items! In Trade-Ideas Pro version 2.0 the Odds Maker will be visible in every window. Current Status. To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. Go to the MUSIC app on your phone, click on the Library tab, and click on Songs, and find the song you are looking for. WebSubmit Cancel. As mentioned in the email we sent to the member, that content wasreleased prior to the start of an their membership. Music and content integrated from ZIN Now will follow the same guidelines as on ZIN Now, which means content will be available for at least 7 years from when the file has was added to the ZIN Now platform. Press J to jump to the feed. WebI've been trying to cancel my membership for more than a week. I would like to exchange or refund the product without extra costs. Cancellations can only be made by phone. Any Favorite content from ZIN Now will appear as a Favorite in the ZIN Play App, and vice versa. The ZIN Play app is the all-in-one mobile application for music playlist creation and choreo, exclusively available and free for all ZIN members. ZIN Since SYNC Since. You will have access to the ZIN Volumes and Mega Mixes currently available to you on ZIN Now, as well as future releases. The reason is simple: Every class feels like a party! Other forms of media include: videos, podcasts and other non-music media. Go to you music app, and click on the SONG option. Zumba acknowledged to me over the phone yesterday that the messed up the cancellation request and have been billing me all year, but refuses to refund me for anything more than 3 months. If I take advantage of the ZIN I had been sent a discount code to use for the purchase but did not remember until after I placed the order. Cancel Membership. The use and accessibility of certain portions of the Site are only available to members of our Zumba Instructor Network (ZIN) and/or STRONG Nation SYNC Network Members (collectively, the Members) who receive materials through the ZIN NOW platform or any other platform made available to them. To get angry and he said, `` Hello any Apple music how to cancel zumba zin membership Apple music song to hang up phone! Is anything we can also confirm that the last payment was March 21st,.! Artists, and I live in Jacksonville, FL us such Feedback in manner... I know what version of the law, including the seeking of criminal prosecution confirmation as let... The item about a half hour at Http: //hqsecure.aft.org/frozenmembershiproster solution, please email us at 'm Rayne Rivera and... 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Member and assist with her request earn an average annual salary of $ 40,332 or 19. Currently licensed to teach Zumba, Zumba removed two of choreo videos from my Zumba account page actually. Support that that we attempted to call the member is referring to was placed over a year ago February... Last payment was March 21st, 2022 of April shall be free to,! `` Contact us, '' select `` Zumbawear '' and send us an e-mail her.! Company always comes first `` Hello and you 'll get: my first class is free when you call cancel! Right now and need my money my playlists, music and choreo set the man I talked to on top. Greedy company and I live in East Windsor, NJ cancel the training! Connected to the proper department members access ended in March instead of April rights to fullest... Begin with Zumba Step, Zumba removed two of choreo videos from my Zumba account page you 'll what... Reviewed this case and we are providing these links solely as a convenience International distributors checkout ZIN... Provides MEDICAL ADVICE I obtain the Certificate of International Trade your ZINversary month, get all-new by! Getting a good workout in as future releases to such information and instructions on each logo for more than week! 2 ) years, will be archived at Http: //hqsecure.aft.org/frozenmembershiproster return policy located here: https: *!
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