Very good background in clinical pharmacology as well as patient medication therapy management and drug-drug interactions. Identify the organization's values Identifying the organization's values can give you a foundation to use for an ethical management plan. Slide 5: This slide shows Introduction to Business Ethics Template containing- Code of Conduct, Based on Moral & Social Values, Provides Basic Framework, Gives Protection to Social Groups, Voluntary, Requires Education & Guidance, Relative Term, New Concept. Slide 8: This slide represents Role of Individual in Organizational Effectiveness Template. Get support from top management showing that they expect you to follow the spirit and letter of the law. And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. Published: Clipping is a handy way to collect important slides you want to go back to later. Sales Manager for 3 Sales Representatives overseeing sales funnels and . You can read the details below. Rewards can be in the form of weekly/monthly/quarterly awards, recognitions, incentives, or at least praise words. Upholding ethical behavior for your sales team is good for your customers, your reps, and for your companys bottom line. The SlideShare family just got bigger. Clipping is a handy way to collect important slides you want to go back to later. Free and premium plans, Content management software. We've encountered a problem, please try again. -Finance student turned Sales Professional. The SlideShare family just got bigger. Make the best use of these sessions to answer questions like: All these questions will help you strengthen your sales team on their way to better performance and ethical behavior. Some argue that a salesperson who is paid straight commission (paid by the sale) is not stealing anything from the company, but others argue that even in that instance, the company is being deprived of possible sales that would be gained if the salesperson was working. May 2013 - Feb 201410 months. Slide 40: This is Puzzle slide with icons and text boxes. This, in turn, can affect the companys operation and reputation. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. You may unsubscribe from these communications at any time. How To Build an HR Strategy That Is Ethical, Mission-Driven and Gets Results Chapter 8 w.a. Rewarding the proper conduct motivates them to follow the path set by you. A sales professional who is committed to corporate practices with a good leadership and a strong sense of ethics. Who to complain and what to do. What are the most common ethical issues facing salespeople? The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. Unique research projects to present in meeting. Undesirable and unacceptable practices for prospecting, outreach, negotiation and more. Fiaccabrino Selection Process Work Ethics Empathy And. For example, the Uniform Commercial Code (UCC) determines when a sale is a sale. A consistent and high performing individual with a positive goal-oriented attitude. You need to understand the features of your competitors products and what sets your offering apart. For example, salespeople have to be in front of customers when customers are available. -Masters in Financial Analysis from St. Joseph's College of Commerce, Bangalore. For instance: The storys moral is that sales ethics pulls you closer to your customers. Sales Management Management's Ethical Responsibilities What is Ethical Behavior? These include ensuring that hiring, compensation, and other management practices are not discriminatory; that sexual harassment finds no home in the workplace; and that employees are treated with dignity and respect. However, how you handle objections can make or break your ethical selling efforts. These were not created just because of salespeople. Slide 38: This is Quotes slide to convey message, beliefs etc. Describe steps that companies take to ensure ethical sales activities. 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Describe steps that companies take to ensure ethical sales activities. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. When faced with an opportunity to exaggerate in job interviews, who would exaggerate more: professors, politicians, preachers, or salespeople? Managed the development and implementation of effective business strategy to develop new opportunities and secure revenue growth. As an effective sales professional, you should maintain a solution-oriented mindset throughout the sales process. This person monitors the organization to determine if it's making a good faith effort to abide by its stated values, that the code of conduct supports those values and that violations of those values are prevented or detected and addressed. Each business strategy slide has a background photo of a high-rise office building. Ethics refers to an individual belief system and consists of knowing what is right and what is not. If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. Also explains the structure and objectives of a sales organisation. And this is a very crucial aspect of any organizations operation and reputation! Managers, in any area of the firm, encounter challenges regarding equal opportunity and creating an appropriately professional work environment. Ethical leadership 4v model values ppt powerpoint presentation layouts skills. Foster trust and credibility with the customer. When your employees and teammates see you exhibiting ethical behaviors, those behaviors are reinforced as the norm, even if your company does not have a code of ethics explicitly stating so. Cleveland/Akron, Ohio Area. This results in your closing more profitable deals and pulling in new customers through referrals. A proper code of conduct for ethical sales practices should include several focused areas like: When we say creating a culture of ethical values, its time everyone in the team started implementing the code of ethical conduct sincerely. -Technical skills : Advanced Excel, PowerPoint,Tally ERP 9. ETHICS Recently, one sales manager reported a customer who said he did not want Muslims calling on him. Slide 11: This slide showcases Business Ethics Need. Ethics in Marketing Jan. 17, 2016 80 likes 68,443 views Download Now Download to read offline Education This ppt is made to study the marketing ethics. Types of Managerial ethics Slide 24: This slide represents Ethical Leadership 4V Model. Your prospects would likely appreciate an honest answer a few minutes later than a made-up answer on the spot. Free and premium plans, Operations software. Click here to review the details. Steps and guidance for handling complaints and conflicts. 3. -Lead Generation. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. Bishnoi SALES MANAGEMENT: AN OVERVIEW STRUCTURE 1.0 Objective 1.1 Introduction 1.2 Definition 1.3 Benefits of selling activities 1.4 Elements of sales management 1.5 Objectives of sales management 1.6 SMBO approach 1.6.1 Process of SMBO Google Slides is a new FREE Presentation software from Google. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. Activate your 30 day free trialto continue reading. People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. Understanding your companys brand position and competitive landscape are critical aspects of your job as a sales professional. This ppt is made to study the marketing ethics. All wrapped up in a non-conceited and ethical person; trust me! The loss of the commission was worth it. Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. Factor shaping ethics in Fluently bilingual, with over 20 years of management and sales experience in an evolutionary environment. In addition, sales managers have to be aware of laws such as the Universal Commercial Code and others that govern sales transactions. What if the special request is for a discount? Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. This is a ethics in decision making ppt presentation. It was modified later on and the modification came in to effect on March 15, 2003. The third issue is tough for salespeople because there are two factors involved: a possible violation of company policy and providing an unfair advantage to one customer. Do you need to modify the previous script, or does it still work? In particular, as a marketer or a salesperson, one should not forcefully impose products or services on their customers. SALES ETHICS Note that these codes of ethics, the FSG, and the policies and procedures affect all employees. Markets present a clash of interest between various players. Would you use terms such as "pushy," "annoying," or "aggressive?" With an ethical approach in prospecting and selling to customers, you develop a deep, trustworthy relationship with them. Is your code of conduct clear and understandable? Sales managers face the same challenges in managing salespeople that all managers face. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Order Management And Fulfillment Process Flow Diagram Ppt PowerPoint Presentation Summary Design. Many buyers would question the motives of a salesperson giving too large a gift. We Learn - A Continuous Learning Forum from Welingkar's Distance Learning Program. Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Functional areas of Ethics and Miscellaneous Ethical issues in Business. Therefore, the sales manager must lead the team towards healthy competition and establish proper sales ethics. You can read the details below. But even if there is no nondisclosure agreement, courts are likely to agree with the buyer that the seller has an obligation to protect the buyers information. We've updated our privacy policy. Sales management is an integral part of marketing process. Slide 6: This slide presents Ethical Principles for Business Executives with- Honesty, Promise Keeping, Leadership, Integrity, Accountability, Fairness, Commitment to Excellence, Law Abiding. Sales managers have all the usual management concerns, such as fair hiring practices. Well talk about all the tricks in a bit. The sooner you do that, the faster youll grow. ", "One of our clients got 23 email meetings scheduled from just 117 emails sent with Snov.io. for life through services by Charles M. Futrell (12th You can view it, SlideTeam has published a new blog titled "Top 5 User Story-Vorlagen mit Beispielen und Beispielen". Slide 31: This slide is titled as Additional Slides for moving forward. They are readymade to fit into any presentation structure. This is a fiaccabrino selection process work ethics empathy and loyalty ppt powerpoint presentation. The more you gain trust, the more your brand will stand out as a practical solution provider. Functional areas of Ethics and Miscellaneous Ethical issues in Business, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Common business ethical issues in massage therapy, Ethical and legal consideration in RETAILING, Presentation on importance of business ethics for managers. Now customize the name of a clipboard to store your clips. Activate your 30 day free trialto unlock unlimited reading. Learn more about the skills-based elements of selling and the approaches used by successful sales organisations. Tap here to review the details. It appears that you have an ad-blocker running. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. This PPT slideshow is compatible with Google Slides. While yes, it is the job of the sales professional to sell, if that is always the only objective at hand, the sales approach can seem disingenuous for customers who feel as if they are only being sold to, not heard or valued. Want a Custom Designed Slide or PPT? Business Management Ethics And Communication Ppt Design This is a business management ethics and communication ppt design. We started looking for a solution, and we found Snov.io. MARKETING ETHICS Click here to review the details. Ethical sales and marketing behavior - behavior that is both legal and morally acceptable - plays a critical role in forming, maintaining and sustaining long-term customer relationships. Youll probably think about a person wholl succeed in the essential sales metrics. Anuj SharmaText Book: Fundamentals of Selling Customers Another sales manager said when she and her salesperson (another woman) sat down with a buyer (a male), the buyer had pornography on his computer monitor. Now customize the name of a clipboard to store your clips. 13.4 Ethics in Sales and Sales Management Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. We've updated our privacy policy. The second factor, though, is a bit more difficult because the request can be unfair to other customers, and may cause legal problems. Slide 33: This slide shows Clustered Bar with product comparison. ", "Snov.io helped us collect more than 80,000 leads in a month, accelerating our search for emails while reducing the cost per lead. Sales Ethics 1. Dealing with customer objections is a major part of the job for any sales professional. Last but not least, running regular coaching sessions that include performance tracking, rating, and other growth-related stuff is the inevitable part of establishing sales ethics in your team. Introduction to ethics, business ethics and csr, C5 -organizational_ethics_compatibility_mode_, BUSINESS ETHICS- Features of Business Ethics, Role Of Ethics; Values And Morality In Business Management, Presentation on importance of business ethics for managers, Benefits Of Managing Ethics In The Workplace, Managerial ethics (types of managerial ethics), Chapter 4 management (10 th edition) by robbins and coulter, Growth of professional management in india, Project Controlling and Project Monitoring, Managerial ethics slide by Junesh Acharya. Managing ethics in a sales environment 1 of 35 Managing ethics in a sales environment Jun. By accepting, you agree to the updated privacy policy. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. Improving ethical behavior Clipping is a handy way to collect important slides you want to go back to later. Ethics in Business Management powerpoint slides.pptx Uploaded by lms12884 Description: Tips on Ethics in business Copyright: Attribution Non-Commercial (BY-NC) Available Formats Download as PPTX, PDF, TXT or read online from Scribd Flag for inappropriate content of 9 By Christopher J. Ackerman fIntroduction The measurable outcomes will be higher customer engagement, effective employee performance, higher revenue, and lower cost of business operation. Free and premium plans, Customer service software. Ethics in advertising - Basics of advertising, WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Ethics in finance and accounting With examples, Needs and importance of corporate social responsibility, Ethical marketing and ethics in advertising, Economic social_ethical_aspects-classppt, Advertising Social,Legal,Ethical & Economical Aspects, Rajesh Satpathy, Regional College of Management (RCM), Bhubaneswar, Advertising sociallegalethicaleconomicalaspects-090904225056-phpapp02 (1), Exchange rate volatality and its impact on trade flow in India. At ResellerRatings, you will find a culture that rewards your entrepreneurial spirit and gives you . Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Most salespeople are scrupulously ethical and, like Ted Schulte mentioned at the start of the chapter, they are in sales because they really enjoy working to help people solve problems. These studies surprise many people, but only those people that arent in sales. By accepting, you agree to the updated privacy policy. Play It By Trust: Ethical marketing - can we do it? Not only do these cover how salespeople (and other company representatives) should interact with customers, they also detail how employees should treat each other and how the companys vendors should be treated. Solid policies and employee training can then be used as a defense against such charges, and the company would not be held liable. Ethics First Then Customer Relationships - Chapter 3 of Fundamentals of Selling by Charles M. Futrell. Check out our Presentation Design Services, Presenting these Business Ethics PowerPoint Presentation Slides This PowerPoint deck contains forty-two fully customizable slides. Ethical decision making process. This course explores management decision-making responsibilities and strategies. If the bosses follow the rules, then the troops are apt to do likewise. Take advantage of these corporate ethics PPT templates to show ethical principles such as honesty, accountability, integrity, excellence, leadership, etc. Strong abilities in communication and presentation in variety of languages and cultural environments. Slide 42: This is Thank You slide with Address, Contact number, Email address. In most instances, the customer can cancel the order with no penalty unless accepted. What is Ethical Behavior? By exhibiting ethical behavior and selling with integrity. However, there are also human qualities you should look for while hiring a sales rep wholl maintain ethical behavior, for instance, humbleness, honesty, resilience, energy, and a quick mind. Tap here to review the details. All our content is 100% compatible with Google Slides. Looks like youve clipped this slide to already. The LibreTexts libraries arePowered by NICE CXone Expertand are supported by the Department of Education Open Textbook Pilot Project, the UC Davis Office of the Provost, the UC Davis Library, the California State University Affordable Learning Solutions Program, and Merlot. Personal Selling and Sales Management Personal Selling: The face-to-face interaction between a seller and a buyer for the purpose of satisfying buyer needs to the benefit of both Sales Management: Provides leadership and supervision of an organization's personal selling function. Q2C global finance leader and Certified Project Management Professional (PMP) with 15+ years' experience in credit, risk assessment, compliance and leading operational teams. Immediately contact the customer to explain the situation and offer an alternate product before they receive the faulty chairs. Who doesnt want that? This template provides a wide collection of data-drive charts and graphs to visualize complex data in comprehensive slide view. Use our Business Ethics Powerpoint Presentation Slides to effectively help you save your valuable time. Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." Background photo of a clipboard to store your clips slide 24: This slide represents Role of in... Process work ethics empathy and loyalty ppt PowerPoint presentation Summary Design ppt presentation the previous,! And for your companys bottom line have to be in the essential metrics. Slide 1: This slide introduces Business ethics PowerPoint presentation also viewed the following: slide:... 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