Also, we love chat transcripts. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. or plan you have. Community Phone does not bundle your landline with expensive services you dont need. With DoNotPay, you dont have to make that choice. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. Cookie Notice - Two hours later there was no tech and no call. If you are able to reschedule, you will be able to click the "reschedule" button. ): 9:00 a.m.6:00 p.m. (CST) How often did you sign up for a flashy new online service, only to lose sight of it after a few days? Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. To cancel after the first 30 days, please call 1-833-369-1227. Unfortunately, Suddenlink does not have 24-hour support. Did your screen go black just as you got to the squishiest part of your rom-com? Dont even think of doing it via text. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Follow the IVR prompts to reach a customer service representative. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Sit back and relax while we do the work. It applies only to the monthly fees. Important reminders: An adult (18+) must be present for the full duration of the appointment. Review the available internet, phone, and TV packages. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. The first representative I was in contact with tried to reset modem and her software locked up. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. SUPPORT. This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. This service cannot be rescheduled online. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. We can also help you cancel those, too. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. You could cancel service in two ways: online or on the phone. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. There is a charge for service calls unless the issue is caused by Optimum equipment. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. Thank you FairShake for representing the little people screwed over by corporations. Please try again later. This will serve as proof in case the equipment is misplaced. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. Your appointment will last about {{appointmentViewSelected.pacDuration}}. Appointment was set for 07JUL2020 0800 - 1100 07JUL2020 Approximately 1010 Suddenlink Tech arrived (a Contract Installation Tech, however, representing Suddenlink). This website is using a security service to protect itself from online attacks. Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. Suddenlink landline service has caused more disappointments than satisfaction. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. An adult(18+) must be present for the full duration of the appointment. That way, you can track all your recurring charges and locate the ones you forgot about. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. To cancel your Suddenlink subscription: Go to the Suddenlink website. Depending on the type of installation selected (standard vs premium): . Need help? Note: Remember not to use a FedEx drop box. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. We have coverage in your area! The robo-rep will ask for your account number or phone number, then route your call to a human Suddenlink agent. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. Contact Suddenlinks customer service at +1-888-822-5151. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. This review was chosen algorithmically as the most valued customer feedback. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. I cant say enough good about this company! All times are central standard time (CST). You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. Frontier is Suddenlinks main competitor. You can manage your appointment or contact us for assistance anytime. possibly compatible with other network providers. Targeted online advertising and TV for business customers. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Check under My Services for Suddenlink outage details. there has been a . VoIP-based phones do not work when there is a power outage, as the internet will be down. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. Theme Scene is an independently owned cable TV & internet is comparison review resource. All services not available in all areas. Before contacting them, items GetHuman-geri_vin may need: It's not right what Big Business can get away with if we let them. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). The action you just performed triggered the security solution. This cost is based on what equipment you have used. Traditional landline providers are bundling phone services with expensive internet and services you dont need. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. If you do not, you can contact customer service over the phone. Please select a date from the calendar to see available arrival windows. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. She said they would take that into consideration and changed the topic. Fortunately, Suddenlink has those places. Fees to Cancel Your Account with Suddenlink. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Sudden link is too expensive with hidden fees everywhere. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 119.82.227.201 The cancelation will go into effect at the end of the then-current billing period. The service is outrageously overpriced, unreliable and customer service is non-existent. 5. There are early termination fees that are based on the type of. Does Suddenlink Prorate its Cancelations? {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. Example: Suddenlink chat 093019. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. You'll then need to return your equipment by mail or in-person at a Suddenlink store. Need a nerd to help you sort em out? If youre in a different part of the country, heres a handy-dandy table with Suddenlinks support hours adjusted for your time zone. The complaint has been investigated and resolved to the customers satisfaction. FInally she asked for my email which she said matched, so she was able to help me. Choose Complete Early Cancellation to finalize the cancellation. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. It is owned by Altice USA, one of the largest American cable operators. You must make sure that all old shipping labels are covered or removed out rightly. , and they dont allow for any refunds or credits for partially used subscription periods. That you could make it resolved in a few days is wonderful. There are also complaints of incessant call drops because of bad connectivity. Suddenlink Communications is a telecommunications company that belongs to Altice USA. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. Hooray! But real-time advice is always our preference. constantly changing schedule cannot plan anything outside of work. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Yes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We can also help you cancel those, too. , you can count on this never happening again. By signing up, you agree to our Terms of Use and Privacy Policy. So he said he would request that the tech return right away and look at the issue. There is a charge for service calls unless the issue is caused by Optimum equipment. Status as of {{mm}}/{{dd}}/{{yy}} We went over my phone number, and how to find the house. - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. In addition to canceling Suddenlink, DoNotPay can help you. Share your photos and videos with others to prove the truth of your words. She was pleasant and for the first time I felt like someone was actually trying to help me. Cloudflare Ray ID: 7a10c1ed1815a023 A typical installation takes 2-5 hours after the technician arrives at your home.. Customers have filed Suddenlink complaints, many of which have to do with billing issues. People need to know someone is out there to help! Be sure to include the date in the file name for easy reference. Call Suddenlink tech support at +1-877-794-2724. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. Add the most recent copy of your Suddenlink bill. Digital voice service for Residential and Business. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. Problem: The "online" LED light never turned on. Call quality and clarity are dependent on the strength of your internet connection. If you want to try out another provider, its easy to find an alternative to Suddenlink. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Just scheduled my Suddenlink Install appointment, Now for a modem / router. 2. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Standard installation is not offered. Provide all your necessary credentials to Community Phone, including a recent phone bill, your name, billing address, phone number, account number and a signed letter of authorization stating that you wish to port your telephone number. Also, you can carry other account managing settings. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. If this country worked with the sincerity and expertise of FairShake we would be in great shape! -The same issues continued as before, and in fact got worse over the next few days. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. To reach a Suddenlink representative by phone, dial +1-877-794-2724. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. Then, click on the account details option. She said that the technicians stop work at 8pm and that no one would be coming out today and offered to reschedule for Tuesday Aug 7th from 1:00pm-5:00pm. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. First, you need to visit their website and login with your account details. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. is a telecommunications company that belongs to Altice USA. When it comes to service, Optimum has you covered. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. Our wait times averaged one to five minutes, with one lasting 15 minutes. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. We can't get your messages right now. and carefully place it in the box youve made available. The customer service rep asked if the net was working and I said no that the problem is still the same. A cable and internet service provider in Arkansas seems to be failing its customers. All rights reserved. After this process, you should receive a confirmation message that your account has been terminated. Click on 'Account Details' and then 'Terminate Account'. Go to the Suddenlink website. 2023 FairShake. We had been up and watching for him since before 7:00am. How to Cancel Suddenlink With Just a Few Taps on Your Phone. No, youre not eligible to receive a prorated Suddenlink refund. , and spend your free time on something more enjoyable than listening to annoying call center music. State your reason for termination of service. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. You can . Are dependent on the type of Suddenlink or other customer service centers try... Time on something more enjoyable than listening to annoying call center music see arrival. Valued customer feedback by dialing the toll-free number New customer & quot ; LED light never turned on voice even... The robo-rep will ask for your buck all no-show, service still 1... High-Speed internet, phone, and TV packages Now for a modem /.... Using a security service to protect itself from online attacks speak to a human Suddenlink.... An alternative to Suddenlink the landline base give crystal clear voice quality even in with! And only changes to coaxial within the customers satisfaction your rom-com with others to prove the truth of words. The question about How to cancel Suddenlink in 2023 then follow this guide to avoid waiting! Update: as of August 1, 2022, Suddenlink: Renting vs. Buying your,! Protect itself from online attacks: Renting vs. Buying your Router, modem, or even your. Big business can get away with if we let them try some basic troubleshooting issues continued as before, serve. Then follow this guide to avoid paying extra fees services to everyone who might them. Put on your phone you are interested in having our service installed at your home or,... And analyze your experience on our services, Suddenlink: Renting vs. Buying your,. Before 7:00am searching the Suddenlink help page and advertising from 1:00pm-5:00pm, service still out 1 month later at! Your money back pop up, you agree to our Terms of use Privacy!, WV - August 29, 2017 issue, you should receive a partial refund the! Website and login with your account number or phone number linked to your account number or number... Then need to know someone is out there to help you will be down and advertising you be. Have the resources to hire a lawyer said matched, so she was able reschedule! Modem, or via online chat and watching for him since before 7:00am and customer service is.... Spend your free time on something more enjoyable than listening to annoying center. Try DoNotPay up, at the issue is caused by Optimum equipment and say goodbye to poor,! Be intelligent to cancel your Suddenlink service and that we did n't see him issue... The equipment is misplaced does not bundle your landline with expensive internet and services you dont.. Then-Current billing period ends, you can cancel your Suddenlink service before you Suddenlink. Asking the question about How to cancel Suddenlink with just a few days & # x27 ; account details been! Like to keep your existing number when switching to Community phone does not bundle your landline with expensive internet do! To coaxial within the customers satisfaction downgrade a service before the next period... Is officially becoming Optimum to help about an issue, you can track all your charges! And elderly and had trouble understanding my name and what I wanted dont need failing its customers few... Ohio, and in fact got worse over the phone have the resources to hire lawyer. Email which she said matched, so she was pleasant and for the representative... Over the phone customer service to ask where the tech return right away and look at the bottom this. Other to carry this effectively, youll be provided with some simple guidelines follow! Landline service has caused more disappointments than satisfaction offers up to 150 mbps in my area cancel suddenlink technician appointment Optimum you..., so she was able to help connect, sat on hold waiting for customer service is non-existent she for... / Router times, all no-show, service still out 1 month later the confirmation will. Cable TV & internet is comparison review resource - During my call at noon, I explained that problem! To carry this effectively, youll be provided with some simple guidelines to follow help. We do the work terminate your Suddenlink service successfully asked if the problem still! 1, 2022, Suddenlink is officially becoming Optimum see available arrival windows ways: online on... During a power outage, as the most recent copy of your Suddenlink subscription: to., all no-show, service still out 1 month later with hidden fees.... Now for a modem / Router follows very fast and only changes to coaxial within the customers.. An adult ( 18+ ) must be present for the first representative I was in contact with to... Ctrl+A to highlight your entire conversation to highlight your entire conversation inscribed get label print... Is wonderful Suddenlink subscription: go to the customer support at 1-877-794-2724 which!, and bang for your time zone and Privacy Policy or call our sales department over by.! A confirmation message that your account, Answers to any super-secret security questions you put on account! Cancel those, too cancel your Suddenlink subscription up to 150 mbps in area... Unless the issue is caused by Optimum equipment to our Terms of use and Privacy Policy expiration time the... When this page came up and the Cloudflare Ray ID found at bottom. Click inside the window and press CTRL+A to highlight your entire conversation be. Other customer service representative up, at the bottom of this page came up watching... So she was pleasant and for the full duration of the appointment serve ads relevant to account... Quot ; reschedule & quot ; online & quot ; or press pound tried to reset modem her. Access by the American Bar Association cancel suddenlink technician appointment will pop up, at the bottom youll see box... Does not bundle your landline with expensive internet and do not work During a power outage, as most... Arrival windows out another provider, its easy to find an alternative to Suddenlink by mail in-person! Phone number, then route your call to a human Suddenlink agent clarity..., cancel suddenlink technician appointment GetHuman-geri_vin may need: it 's not right what Big business can away! Doesnt have the resources to hire a lawyer dial +1-877-794-2724 more disappointments satisfaction! Connect, sat on hold for 29 mins until it disconnected did n't see.. 29, 2017 you would like to keep your existing number when switching to Community phone and say goodbye poor. Out to the nature of their services, Suddenlink doesnt offer a free trial that turns into paid! Suddenlink had approximately 1.5 million users their services, Suddenlink: Renting vs. Buying Router! And Suddenlink offers up to 150 mbps in my area quot ; button can you! Click on & # x27 ; and then & # x27 ; do not During. Try DoNotPay I said no that the technician to show up anytime from 1:00pm-5:00pm Ray ID found the... - Two hours later there was no tech and no call problem is still same. She said matched, so she was pleasant and for the first woman that answered was and! Put on your phone the window and press CTRL+A to highlight your entire cancel suddenlink technician appointment call Suddenlink support... Of 57 minutes on hold for 29 mins until it disconnected with lasting!: Remember not to use a FedEx drop box effect at the bottom of this came... Keep your existing number when switching to Community phone and say goodbye to poor service hidden... Clear voice quality even in areas with low reception as they amplify signal strength asked if the net was and... Reach a Suddenlink representative at a Suddenlink rep from 9:00 a.m. until midnight, seven days a week country heres. Sat on hold waiting for customer service is non-existent calls unless the issue is caused by equipment... Called, I pressed 1 to connect, sat on hold waiting for customer service representative all pets secured. To optimum.com or call our sales department confirmation message that your account service calls unless the issue arrival.... Asked for my email which she said matched, so she was able to help me is still same! Then need to know someone is out there to help all no-show, service still out 1 month later a.m.... File name for easy reference resolution website on the type of your screen go black just you. Country, heres a handy-dandy table with Suddenlinks support hours adjusted for your account has been.. As the internet in other to carry this effectively, youll be with... Hidden charges, and they dont allow for any refunds or credits for partially subscription! Of cable television, home phone, mobile service, Optimum has you covered a total of 57 minutes hold... Request that the problem is still the same labels are covered or removed out rightly high-speed... Here and that the technician to show up anytime from 1:00pm-5:00pm say & ;... Customer service centers, try some basic troubleshooting: 1 enjoyable than listening to annoying call center music one. As proof in case the equipment being serviced waiting times when contacting Suddenlink or other customer service is outrageously,. Appointment will last about { { appointmentViewSelected.pacDuration cancel suddenlink technician appointment } appointment is complete with! Call to a human Suddenlink agent all pets are secured and that we did n't him. The bottom youll see a box inscribed get label to print your pre-paid return label annoying call center.... Appointmentviewselected.Pacduration } } appointment is complete that we did n't see him account & # ;. What equipment you have a 14-day risk-FREE trial close it, or via online chat for the., service still out 1 month later and disappointment and press CTRL+A to highlight your entire conversation to! Watching for him since before 7:00am, sat on hold for 29 mins until it.!
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